Originally Posted by tkbr0wn
Wellllllll, not to scare you, but a search of Hail Storm and Delivery Center might yield some interesting results. My car was involved back in Aug '08
Doesn't scare me. Things happen.
If a situation arises like you experienced, I feel much more confident in the Performance Center (BMW) taking care of it properly, than I do in an independently owned dealership.
And, your later post that BMW made it right doesn't do anything to shake that confidence.