I've had great experiences with Bill Jacobs MINI service, total opposite with Jacobs BMW service.
Last straw was advising me that I needed new front tires due to 'uneven wear' and an alignment for wheel noise up front on every revolution. $1000!! Car is 11mo old with about 6k on the tires. Took the 135 to my tire guy and tires are in perfect shape with barely any sign of normal wear.
I would recommend Patrick for service.
"So," I said after I'd had enough, "you've ruined it".
2012 E82 (ED 7/14/2011, PCD 9/8/2011) AW | 2005 R53 PW/B
2009 R57 CR/B (retired) | 2007 R56 CR/W (retired)