Originally Posted by Aussie_in_London
I ordered my diffuser back in the beginning of July and there was an issue but it left on Fri with Fedex and due early this coming week. Alpha-n have also refunded me some of the cost which arrived in my account without any delay.
They gave me a voucher worth 100 dollars and refunded the cost of shipping.
The thing is, that voucher knocks off 100 dollars of parts costing 2000+ dollars
I'm paying around 2000 dollars, and get a refund of 40 dollars after three month delay. 2% discount, what a bargain!
Let's say I'm a bit disappointed