Quote:
Originally Posted by Massdrop
Hey guys,
We just talked to Marc at Lightweight Titanauspuffanlagen (username: Fuchsröhre) and I think we at Massdrop can help out quite a bit with this group buy.
More specifically, we can help: - Logistics, shipment, delivery. We can arrange for a bigger shipment shipped from Germany to our location in Menlo Park, California. From here, we can repackage and fulfill your orders. Typically this results in you guys saving money on shipping cost. We do all our shipping through UPS so we'll shoot you a tracking number as soon as your order is on the way to you. We also do 100% international shipping, so we'll make sure everybody gets taken care of.
- Collect payments. We accept Visa, MasterCard, Discovery, Amex and PayPal. Additionally we offer 100% refunds while the group buy is running if you happen to change your mind.
- Make a custom page for this group buy hosted on massdrop.com. This way there's a centralized interface specifically for this product.
- Customer support. We're really quick to respond to your support emails and we're on live chat about 20 out of 24 hours a day. Most of the time you can just log on to massdrop.com and start up a chat with us if you've got a question about the status of the order, what's going on, any questions you'd like us to pass on to the supplier, etc.
- Update emails. We've run a lot of group buys (it's all we do) and we know how important it is to keep you guys in the loop. We'll send the group an email anytime something important happens - order placed, order shipped, order being fulfilled, etc.
Anyway, this is a quick crash course about Massdrop. Hopefully we can help you guys get your stuff more easily. Feel free to email at info@massdrop.com with any questions to to send a PM. We'll be posting here with more updates as we go. |
Quote:
Originally Posted by bdaddylo
Unless you can save both the consumer and vendor money, I wouldn't be interested in dealing with a middle person.
Marc seems to be great to deal with so far.
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Yes, Marc's awesome. We can definitely help save both of you guys money and help save Marc time. Since he's paying 15-20 euros for each bank transfer, having a way to collect all those payments in one place will make life much easier. The biggest value we have for him is taking care of the small details associated with getting the products to you so that he can focus on the actual product.
For the consumer, we can help save $$ on shipping. Right now its about 100? euros total for shipping. We can arrange for the units to be shipped here to us in California all at once and then ship them back out to you. Based on the size and shape of the item, you'll definitely save a good amount. Also, we can help get a more accurate idea of what customs/duties will end up being