*shrug*. I've had to replace my windscreen through Insurance twice and have used OBrien's both times and they've done a fantastic job.
The insurance company did say I could use anyone I wanted and just had to provide the receipt and they would pay it. OBriens was just easy for me as Shannon's called them, OBriens called me, the guy came out the next day while at work and it was fixed.
'09 BMW 135i, Lemans Blue
'97 Nissan Skyline R33 Series II GTR V-Spec + mods
'97 Nissan Stagea RS4
CRG KT1 125