LOL! ECS should thank you for giving them the opportunity to talk about their products and professional service outside the "Commercial" sections of the forum. If the product would be defective and the company would not want help you, I could understand why you are mad. In the end, by making this type of thread, you are helping the very company you are pissed off with for details that would be the case for a large majority of performance car parts anyways.
I thank you for the thread, I now know where to find my next rotors and be sure to have great customer service! www.ecstuning.com