Originally Posted by Redadair
I feel your pain and can't believe BMW NA is taking this hard line response to your issue. Makes me possibly think twice about BMW's in the future.
The rest of us 1M owners should contact BMW NA to express our displeasure with how Dan was treated.
...more like the entire community should contact BMWNA. Not to be pessimistic, I doubt they would care. I have heard some stories from friends that work at dealers, many people get shafted. Not sure how BMW gets repeat biz and is so profitable...