I'm pretty sure that he thumped into it too hard when trying to dust your car. Do yourself a massive favor and wash your own car. I've had car washes have to buy me a new wheel on two occasions. It's not worth it and they will ALWAYS deny that it was them!
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2014 CC R-Line DSG | 2010 S4 Sold | 2010 BMW 135i Retired | 2006 Lotus Exige Sold