OK so they will give me 100% of the refund, or at least said they would. I'm going down there on Friday. I asked them to put it towards parts, which I thought was a reasonable compromise.. after all, I'd rather have something I can actually use.
There is NO way that knock-off 3M shield will last a winter here in Calgary. No chance at all. The geometry of the 1 makes it difficult, as well.. but that cheap stuff just doesn't hold up.
I talked to a few other people who had bad experiences with the dealer material as well; they ended up getting re-done at Shadowtint and similar places.
I'll let you guys know how it goes.