Originally Posted by mrsteve
I acknowledge there was some ignorance on my part. But the guy insisted the CARFAX entry was solely due to the windshield being replaced.
I didn't mean to take away from your frustration as I too tend to take people at their word more than I probably should too. My point was that he could have been telling you what he believed was the truth as much as trying to pull one over on you. Unfortunately based on the other responders (and if they are indeed owned by Rosenthal, I have my own stories about their old Tysons Jag dealer) it sounds like he probably did do it on purpose.