I had a horrible experience at the service department at BMW of Austin a few months ago... I hope they've improved... I agree the waiting area is very nice and pleasant....
Originally Posted by maxnix
You had a better CA than I did. Must have Ibex (useless) paint protection and $500 off MSRP was a very generous offer (NOT!).
On the other hand, their service department seems to be adequate and professional. The waiting area is as good as it gets if you don't go to a gentleman's club.
NEVER get your car washed there! They use brushes and rags in the automated wash!