Oh, forgot to let you guys know, it took me over 2 hrs playing with opening and closing the window, trying to figure out the first time when I encountered the problem about a year ago. But now I just prevent it from happening everytime I notice the 1/4 inch gap gets smaller when I open the door. By the way, it happens to both of my doors so I dont think it's either the motor or the software. You have to physically re-set the windows with your fingers