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Now it is not very often that I can honestly say that I have encountered truely excellent service. Today is one of those days. We were wondering why we had not heard from dealer. Reason for that is that they were too busy fixing every rattle, the dodgy PDC and here is the clincher for me replacing the rear seat. My hat is off to Trivett and BMW.
They say you are judged not by the problems you have but by how you address them. In this case they get 10 out of 10.
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