[Sales@AUTOcouture]

Andre,

Your wheels on the car now are non 1 series offsets, it is a super aggressive wheel setup, the car is extremely low on the coils.
We aligned your car to the specs you wanted, we then received a call from you in regards to having rub issues on the front, due to the slammed setup YOU wanted and the offsets being not meant for a 1 series. We re-adjusted your coils up just like you had asked.

You gave us a call and requested another adjustment & alignment we scheduled you in, we received a call from you day of and asked if there would be a charge to align the car.
We had stated yes as this is another alignment we were also backed up due to slight complications with a vehicle.

We apologize for any inconvenience this may have caused you.


PS You didnt get "bumped" we had our techs working and awaiting parts on 2 vehicles and our alignment rack was in use.