Thread: Steering Wheel
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      12-28-2010, 02:40 PM   #1
theblackangus
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Drives: 2011 1M
Join Date: Sep 2010
Location: Iowa

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Steering Wheel

Hello all!
I would like to get some objective views here.

I have a 2008 135i with around 14k miles on it.

The steering wheel center is wearing away where I have my thumb when I'm driving and the stitching on 3 of the 4 seams is coming completely undone. By this I mean an inch or more of thread is hanging from 3 different places on my wheel.

Its taken 6 months of taking pictures and now being told I have to wait for 1-3 months for a regional rep to stop by on short notice to look at it, because really that's just "wear".

Have other people had similar problems? If so what was your dealers response?

I'm frustrated but short of a formal complaint (which I don't like to burn bridges as I only have 1 dealer within 120 miles of me) I have not been able to get any satisfaction.

And in looking to get a 1M, this kind of service is really making me wonder about how good the warranty will take care of me.

If the seats fell apart at 14k miles in 2 year... is that just "wear"?
If the transmission falls to bits is that just "wear"?
I'm really a bit disturbed at this mentality, and I will have a hard time buying another car from them if this is the case that everyone else sees.

Thanks all!
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