Quote:
Originally Posted by Mega Man
Got my car back within a 5 and a half hour turn-around.
Apparently, BMW is aware of this problem and is working towards a fix. My Service Adviser asked me to give him a call in 2 weeks; inquiring about a fix for this.
I will say the customer service at Long Beach BMW is good. Friendly staff, warm, and welcoming. However, I will ask this: Why did I have to bring it in on Saturday, make an appointment for Wednesday, only to be told, "this is a known problem, BMW Engineers are working on a fix," rather than just told on Saturday, "there is a known problem, we're working towards a fix."
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I love Long Beach BMW, they're always awesome there.
I'm guessing they didn't know it was a known issue until you brought it in on Wednesday?
Hopefully they have a fix soon, good luck!