[Maranello455]

Any OP knows which is exactly BMW's dealers policy in providind a loaner car when my car is in service? My dealer advised today that they changed their loaner policy to provide a loaner only after the car is in service for, or after (5) days,not a day before. They said they switched from BMW's policy to the local goverments consumer protection agency loaner policy.I believe thats absurd and goes against BMW's factory practices. I am thinking of calling BMW'North America and blowing the whistle on these suckers.