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Wow, I'm sorry to hear about your treatment at SM BMW. I had a similar incident at Beverly Hills BMW, which is why I got my 128 from Santa Monica. At Beverly Hills, I had to ask several salesmen if they worked there, because none of them would even make eye contact. Even after I stopped one of the sales people and began talking to them, they just passed me around from one person to the next. After wasting my time, they told me they couldn't order a car they didn't have yet.
Pathetic!
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