Out of all the cars I have purchased new, the 135i was the WORST experience I had ever had.
I filled out the survey honestly and the sales manager, dealership GM and a rep from BMW called and apologized. The sales manager gave me a full detail on my car for free for the bad experience. I have not taken my car in for the detail or any type of service yet...so not sure if they will treat me any differently.
If and when I take it there, I will let you all know if something iffy happens.
On a side note, while I was a member of ACURAZINE (Acura forum), I remember someone being confronted and told never to return to that dealership because he gave them low marks.
http://tl.acurazine.com/forums/showt...lership+survey
Post#8
http://tl.acurazine.com/forums/showt...lership+survey
miiipilot
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miiipilot
'24 M2 Brooklyn Grey, 6mt, Bi-Color, Black M-Color seats,
'16 MG M2, DCT, Exec. Took Delivery 4/30/16 (Sold)