HAHAH ya tell me about it. All he does is blow smoke!
"If Canadian customers want to continue to receive the ultimate customer experience, then they should continue to buy their BMWs in Canada." LOL, yes I loved paying $400 to replace the thermostat in my car (a $17 part). That was truly the ultimate customer experience.
I would suggest that the japanese lux brand offers way better service in general, well that's my experience anyways.
BMW Canada really are too arrogant, at least we now know why!
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