Some good feedback for a change - Brisbane BMW Service
I think we don't tend to talk about good news often enough (delivery of new 1'ers excepted!), so I wanted to share an experience of mine with you all.
I noticed a scuffed window seal on the rear passenger side a couple of months after delivery. Getting it replaced under warranty was never an issue and Thomas has been an absolute gentleman to deal with.
He even noticed that the replacement lining was marked and ordered a new one.
On top of all this, he's offered to install my new personal plates and remove the dent from the weekend at the same time (the dent I'm paying for of course, I wouldn't expect otherwise).
The whole treatment has been nothing but courteous and professional, making the BMW owning experience even more special. I couldn't recommend them highly enough.
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