Quote:
Originally Posted by BahamaBart
They really do have their heads up their ass.
My experience so far - My first appointment was an oil change. I booked it via their website. It said that 7:30 am was available so I book it. Unfortunately, they open at 8:30 am on saturdays! They said oooops but would take care of me. I do 100 miles a day and have 13,000 miles on the car. They look at the car and say that the oil change light is not on and that they will not change the oil until it comes on! So I leave. Two days later the light comes on. I book another appointment VIA the PHONE this time. Saturday, first appointment - two hours to change the oil.
3rd appointment - over 1 week they have the car. First we are booked, then the mechanic quits and another needs to be assigned. They don't know what the first mechanic did or did not do! Pictures sent to BMW - awaiting approval.
The worst thing about this car is that it is a BMW.
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BahamaBart, what was the outcome of this? Did BMW really void your warranty due to your boost gauge?