Quote:
Originally Posted by denial
Well, I ended up getting raped somehow as they charged me 11 hours worth of labor. Not sure how this happened as they only had the car for a total of 9 hours (including the wash). Will have to give them a call tomorrow concerning the matter.
|
The time charged is not based on actual time spent, but on what the work is worth. Generally, the labor for customer pay is based on warranty labor time. It keeps it fair and consistent. If you have one technician that works slower than another, you don't have to pay more because the slower technician worked on your car. Don't think of it as getting raped. Think of it as you agreed to pay a certain price.