I've had a few tires put on my factory wheels and have never had a scratch. But my wheels are silver and not black. But my car always goes to an uber German shop where they know how to take care of alloy wheels.
I call BS on your Sears guys. This is why its always a good idea to go to a pro for work on your car. And "build up" a trusting relationship with your shop.
When you "Pay peanuts you get Monkeys". IMHO.
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