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Been with Shannons for years and currently have the wife's M3 and my 1M with them.
In the past they have always been absolutely brilliant to deal with, including the claims process which lets face it is why we have insurance.
Until..........they were recently taken over by (I believe) Suncorp, which also owns AAMI. 6 weeks ago my wife binned her M3 and now the claims process has become way more difficult with pressure coming to bear on using their preferred repairer (which is probably OK if you own a Commodore). It appears that Shannons are becoming AAMIesq in the way they now handle things.
Last edited by emack; 03-14-2012 at 08:17 PM..
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