[edisapimp]

Thanks for sharing, I am glad you got that taken care of. BMW is not as bad of a company as people have the perception of.

Be sure to take the time to write a nice letter to the service and general managers of the dealership and let them know about how much you appreciate your positive experience there. A dealership near me recently earned my business without evening knowing it by going above and beyond, I wrote them, and the GM actually wrote me back thanking me for taking the time to let him know. "It's about the people." he said, and I believe that in that case it's true. For every horror story there are probably 100 positive experiences that no one bothers to share.