|
I should've done research on tire removal before going to the shop. I looked at the mechanic as he was removing the tire from the wheel and he was prying it out by shoving a tool to separate the tire from the wheel. I did not know better at the time, so thought nothing of it. Damaged rims is the last thing I expected since I thought STS Tires was a reputable shop.
But after some quick research online now, he should not have been doing that and should've instead used a machine that protects the wheel while removing the tire, which he quite obviously did not do.
Im going back tomorrow morning to speak with the manager, so I will see if STS Tires will repair the damage they caused, or if they do not care about customers and make up an excuse.
|