Quote:
Originally Posted by dbtheo
just so you are aware, the survey will ONLY affect Tom, no matter what you said in the comments & what the questions were. It will only affect the ca. It blows but thats the way it is
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Oh.. I wish I would have known that before sending the survey!
Oh well, this way he'll at least know I heard what they said.
I'm still thinking of calling BMW NA and informing them of what happened. We all know that dealers will sometimes talk shit behind the customer's back. However I've been nothing but respectful with Tom and have been sure to thank him the entire time. The least he could have done was put me on hold so I would have been ignorant to the situation lol.