That would really make me mad. Sorry to hear about that. I had a similar incident when I took my car in for a routine oil/recall/safety maitenance and they left black marks everywhere. It was a pain to get out of the leatherette and plastic on the doors as well as leaving oil stains on the inside of my hood...
All in all I got a free (full-detail) that I have not used since I do my own detailing... but it still angers me that they just don't treat the cars well at all.
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