Quote:
Originally Posted by kazin
Quote:
Originally Posted by Crisp
And?
He WANTED to pay $10k over sticker, he wasn't forced into it.
Do we see how each and every one of our cars are driven before they are in our hands?
Do we see how they are driven, or left idling, while they are in for service?
This one was caught on video so we can fight back against it, but you have to be careful what you ask for. Why would the dealer give back $10k when that was the agreed price for the car?
The owner is worried about reliability, correct? So you give the owner extended warranty to show that if something does go wrong, BMW stands behind their product.
Yes, it's not fair that the owner didn't get to launch the car before the dealer did, but as Mr. Europe said, most ED owners take their cars to the track as soon as they pick them up. Reliability is not the issue, we are just being immature and saying "it's my toy, i should have gotten to play with it first".
For that, you get an extended warranty, or $2k back, not an arm and a leg which you gave up for no reason to get this toy in the first place.
Just my opinion.
It's not worth your time and there should be more important things in life than this. Think of it this way, if there was no video, you wouldn't have known sh*t and you would have been in the same shoes as 99.9% of the rest of the world and BMW owners. You're not the first, nor are you the last to get something like this. Same sh*t will happen with your (and our) next car probably but it won't be on video.
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He paid 10k over sticker for a NEW car.
Obviously for something like this to get so much publicity, it is not standard practice by any means.
Nobody goes into a dealership expecting the techs to act as they did in the case of Pacific BMW. That's just ridiculous to expect of anyone.
Yes, people take their cars to the tracks with 5 miles on them. Who cares? That is their decision, and they get to make it because they own the car. Not the technicians.
The issue here ISN'T reliability. The issue is a misrepresentation of a product. As a dealership your only job is to get the car from manufacturer to client. Yes, things can happen that are outside of their powers, but this is entirely different. An employee is a representation of a company. By hiring somebody you're saying that you are responsible for what they do at work.
When a dealership can't guarantee that their techs won't **** with the car, who would do business with them? 10k is a drop in the bucket in comparison to the bad press they could be getting if this becomes more public. |
^^^^^ 1000
If I'm paying top dollar, I want top dollar product. Period.