Quote:
Originally Posted by Night1
No, I asked both techs several times during the drive what they thought and they said they didn't know but would check it out.
Honestly, I think it's their policy not to guess or think aloud before they've had a chance to evaluate it.
OR (worse case scenario) maybe they just don't know what they're doing! :eyebulge:
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Sigh. I know they must hate customers that self-diagnose their problems like us but still, sometimes I get annoyed that the techs don't listen carefully when you describe the problem. The worst thing is when they give it back and say there is nothing wrong with it.
I've had quite a lot of problems with my car so I kept a diary of every single little thing that went wrong. Then I had it well documented and could tell them exactly how many times things had happened. My iDrive computer was replaced because something went wrong with the bluetooth and they were unable to reprogram it.