Thanks all for your responses. Rang BMW customer service and they said they would get back to me.
Quote:
Originally Posted by Yep 135
should always have a loner at no cost. Always happens here and in other parts of the country.
Did you buy the car from them?
Yep.
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No didn't buy from them but that shouldn't change anything, should it?
Quote:
Originally Posted by Breville
I've used Col Crawfords service for the last 4 years and they have loan cars FOC for warranty work (or at least they did the last time I used them). I know they've charged for a loan car for normal servicing though. They also have a shuttle bus which I've used when I just need a local lift to and from the dealer.
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I wasn't going to name them but now that you mentioned it is Col Crawford that are providing this exemplary customer service.
They told me they haven't had loaners (free of charge) for years.:bs: