Thread: Ask a dealer
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      08-14-2008, 08:03 PM   #276
dbtheo
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Drives: 2005 330i ZHP cic, 2021 X5 40i
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Quote:
Originally Posted by Spook View Post
I have a quality of materials question. I ordered light burl walnut. What I got was not burl but a very plain piece of wood that looks like 1970's paneling. It's far from attractive and is not anywhere near the wood I've seen on any other BMW. Do I have any recourse? My CA is not being any help.
Unfortunately you don't have many options. Really the best you can do is order a retro-fit kit of one of the other trims & install those. It's gonna cost you some money obviously, I would go for the carbon fiber personally. Clearly the dealer is not obligated to do anything, but perhaps they could "goodwill" some of the cost.
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