Hey guys,
Its been brought to my attention via pm/emails/posts that there has been a couple isolated cases with fitment on the front lip. This could be due to a number of things including installation procedure, mods to the car, and issues with the lip etc. As someone mentioned above, we do gaurantee fitment 100% and any issues will be handled at no cost to the customer.
We are aware of what you guys are experiencing and are working towards resolving this issue. We will be emailing anyone who ordered a lip giving them a order status update and those of you who have already received your lips, to make sure you have no issues with the lip. If you do have fitment issues with your lip (or any pieces for that matter) please contact us directly and we will work to resolve the issue.
In the last couple of months we have been working towards increasing our quality process and production speed, and as of now we are going to use these new assets to correct any issues with the front lip. I think you will be extremely happy with the new method.
We are willing to expend any costs to keep our customers 100% happy. We have many more products on the way that are going to blow your mind in terms of fitment. We have invested a HUGE amount of capital into new manufacturing techniques that will allow us to produce pieces with perfect fitment EVERY SINGLE time. We are planning on using these techniques for the development of new products. We have decided to use these new techniques however to fix any problems with our front lips and provide replacements to ANY lip customers who are dissatisfied or have not received their lips yet.
Please check your emails for more specific details, if you have any questions or comments do not hesitate to pm/email us at
chris@icarbondesign.com or
sales@icarbondesign.com.
Thanks!