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it's their job to make sure there are no problems you should not have to live in fear of this.
you paid for a service, you should receive the service you paid for. it's as simples as that. and if the SA can't provide that service, he/she doesn't care about their job enough to put the effort in to make the customer happy. Dealers want return customers, that's where they make most of the money is in the service and parts departments. They don't want someone there that continually loses them money. And you don't want someone doing the job wrong on your car, you have to drive it every day and expect that it's going to work for you like the day you purchased it.
I'm not a picky customer at all. but there's some business ethics that need to be followed. And some people just aren't cut out for it.
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