[bdoooh]

Originally Posted by Tiago@VRSF

Sorry about that, we sent you a return label earlier this week but I'll go ahead and send another one since it seems you may not have received it.



The flange is CNC'd so there is little to no variance between them. I didn't have this issue on our first few that we installed but it could certainly have been an issue with that individual unit.

PM me your order number & I'll be happy to reimburse you for the trouble. With your order number I can also check the batches to ensure this was an isolated incident.

Just to clarify, all you needed was a longer bolt for the v-band clamp assembly correct?

Email sent.