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      10-02-2009, 05:50 PM   #1
romak47
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Annoying service in Germany

Went to my service center today to get an oil change. I guess i assumed it was covered under BMW warranty to get a free oil change at the 18,000 km mark. It says to get it changed on my iDrive at 18k even.
When i explained that i wanted the oil change they downloaded the key fob and said No not time for an oil change. I was stumped cause it said to change it at 18k and my odometer is over 18k!..
Then he said its due at 30k !! WHAT!!..
I didnt feel like arguing more but all i did was keep asking the question over and over "Why dont you do oil changes at 18k when it says to do it in on my iDrive?".. lol.. I guess in the US they provide this service free of charge for BMW owners. But here in Germany service is sucky. Not to mention the Service assistant was a jerk. Really anoying service so i got my oil changed else where.

Is it just me/Germany or are most BMW owners getting better service Stateside?
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