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well I just got back from the dealership, and unfortunately, they do not believe this is a software issue... after reviewing the TSB, they said the window motor would have to be replaced, not updated with new software... they ordered the part for me and are going to replace it in a few days... ill keep you guys updated on what happens...
p.s. when i mentioned the new software update, they also said they were not aware of any such thing...
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