Quote:
Originally Posted by Pelicanglider
Made the trip to the dealer today with service bulletin in hand...they hardly looked at before dismissing me and my car. Oh yea! NOW I remember why I hate going to the dealer! They are not paying for the repair, are they? Why would they refuse? What is their motivation? Anyway, my car is MY car and I'll repair the hole. Now I have the service bulletin and the repair procedure.
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sorry to hear about your dealer issue, mine pushed back on the first attempt but stepped up when I pressed harder and discussed with them the value of goodwill and the my concerns about escalating matters. The conversation really only took a few minutes and they agreed to take care of it as a matter of goodwill.
Best of luck.