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      12-14-2012, 04:47 PM   #1
Mr. Toad
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Drives: 2011 328i Coupe
Join Date: Nov 2012
Location: Florida

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BMW Post-Purchase Survey

Having purchased my CPO car a couple of weeks ago, I subsequently received an email invitation to complete a survey. However, this was not the standard survey about the buyer's dealership experience; this one asked for my thoughts about the specific car I bought, the BMW brand, and the company's future direction. The email indicated that I had been "randomly selected to participate" in this survey.

Interestingly, the survey included questions regarding:
  • Features that should be standard on BMWs.
  • Adjectives that the public associates with the BMW brand (for example, I chose "Sporty" and "Luxurious", but could not bring myself to select "Reliable").
  • Awareness of and interest in forthcoming electric and/or hybrid BMW models.
  • Whether run-flat tires constitute a positive or negative feature of my car.

Has anyone else received this survey?
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2011 328i Coupe | Alpine White | Oyster/Black Dakota Leather | M Sport Package | Premium Package | iDrive | Harman Kardon Surround | Steptronic
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