Quote:
Originally Posted by InsaneSkippy
Oh.. I wish I would have known that before sending the survey!
Oh well, this way he'll at least know I heard what they said.
I'm still thinking of calling BMW NA and informing them of what happened. We all know that dealers will sometimes talk shit behind the customer's back. However I've been nothing but respectful with Tom and have been sure to thank him the entire time. The least he could have done was put me on hold so I would have been ignorant to the situation lol.
|
trust me I understand where you are coming from. There have been times when someone else messed up something that I had nothing to do with as well. The client really has no other way to communicate that other than the survey. I wish bmw would find a better way keep CA's ratings separat, but oh well.