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It's probabily a crease in the metal and you are feeling the crease. The PDR guy can fix the metal ding/dent but not the paint surface. I think its worth the price, painting a freaking door will cost you almost $500.00 more or less, unless ofcourse the body shop will fix it along with the rest of your car.
Most of the time, its the ding that you see and not a little scratch in the paint when you have a doording delimma. Once the ding is gone and a bit of wax/cleaner, you can't tell
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