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      10-17-2011, 09:28 AM   #37
Dackelone
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Drives: N54 e82
Join Date: Feb 2010
Location: Bayern, Germany

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Quote:
Originally Posted by doublevanosrc View Post
So my SA sent me an email stating that has manager is trying to contact someone at the factory to see what can be done. Really?? They can just phone the factory when they want?? It's taken over a week so I guess they don't have phones yet in Germany. Any advice??

They are hoping you will just go away. You need to be talking to the RSM (Regional Service Manager) from BMW NA. You should skip talking to your SA. Start talking with the service manager - and have the RSM call YOU! He is the one with the power to program the SW back to a performance tune setup. And not the open wastegate setup you have now.
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