BMW 1 Series Coupe Forum / 1 Series Convertible Forum (1M / tii / 135i / 128i / Coupe / Cabrio / Hatchback) (BMW E82 E88 128i 130i 135i)
 





 

Post Reply
 
Thread Tools Search this Thread
      07-26-2012, 10:09 PM   #1
Maxicono
Private
Maxicono's Avatar
United_States
0
Rep
67
Posts

Drives: 2012 135i BSM/Coral Red
Join Date: Jan 2010
Location: S.I., NY

iTrader: (0)

Garage List
2012 BMW 135i  [0.00]
Send a message via AIM to Maxicono
LUX Install Horror Story: Need Advice Re: Headlight Unit

Hey guys...I'm in quite a predicament right now and this is a bit of a long story so strap in...An opinions/help would be greatly appreciated as I'm in quite poor spirits right now...

I have a '12 135i -- leased in September '12

Bought LUX angel eyes in December as Christmas gift.

Not too familiar with installation of them, but heard install was quite simple, so I took it to the local modifications shop (thats familiar with HIDs and different electronics/tinting/rims etc.) and had them attempt to install them.

Manager is a bit of an idiot/was blowing me off a bit since I look like I'm 19, but whatever...he's not installing them.

Within 5 mins of install and driving the car around --> Adaptive Headlight error comes on.

OK...very patiently tell shop to try and place them a certain way in the housing...to no avail. They say there's "nothing that they can do" since they don't "back the product."

Live with the annoying adaptive headlight ringing for about a month, then the LUX started to dim/flicker randomly.

Bring it back to the shop, they say its the bulb and not their installation that's the problem...OK...tell them to place the stock bulbs back in.

**While taking LUX bulbs out of car, one of the workers knocks one of the stock bulbs to the ground and it breaks**

Complain to shop manager, he says he'll rectify by putting H11's as opposed to the H8's that were in there. I tell him I want the same bulbs as the OEM ones and he assures me that there is no difference in condition or quality between the two bulbs, and that BMW won't give me a problem.

I tell him verbally that if I ever incur a problem with BMW and these replacement bulbs, it will be his responsibility to solve the problem. He assures me there won't be a problem and mentions that act that prevents car manufacturer's from voiding your warranty for modifications. (can't remember the name)

Then...about 2 months ago, right when summer started, I began to notice condensation forming in my passenger side headlight, mainly from the humidity. I also notice I've been getting a "right low beam malfunction" with the adaptive headlight error. I was a little alarmed, but I wasn't able to go to a BMW dealership until today to get it checked out/my fluids topped off.

I explained to the Service Adviser about the condensation and error codes, and he said he would take a look.

He comes back to me after an hour and states that there was an "aftermarket" bulb in the passenger headlight, and that I had replaced the bulb and did not place the cap that encloses it on correctly. This space had allowed moisture to come into the housing, and had ruined the electronics of the headlight.

I denied all claims of me altering the headlight, and I had no explanation for the different bulb that was in the headlight. I just kept on saying I didn't know.

Service adviser states that because its an aftermarket bulb and the housing was not placed on correctly, that I am at fault for letting the condensation in, and that BMW will not cover it under warranty.

SA informs me that repairs will cost about $2k and my stomach turned.

The asshole manager at the shop I vowed never to go back to seems really money hungry and will probably not honor the agreement he made, especially for $2,000.

One of my friends suggested buying the OEM bulb, exchanging it for the "aftermarket" bulb, and taking it to another dealer and just playing dumb. I thought this wasn't very smart since it's definitely on file with BMW.

Don't really know what route to take now guys...

If anyone has any connections or suggestions they can help out with to settle this...it'd be greatly appreciated. I'm in the New York Metro area btw.

And I don't want to knock LUX for any of this...their headlights are spectacular and I just wish the install wouldn't have resulted in this predicament.

Thanks for reading/being patient lol.
__________________
2012 135i BSM w/ Coral Red & Glacier Silver Aluminum Trim
M-Sport, Nav, Heated Seats, Comfort Access
~Cp-e Towplate~Gloss Black Grilles~30% Tint Around~50% Windshield Tint~ AA Axleback
Appreciate 0
      07-26-2012, 11:14 PM   #2
BMW86
Major General
Australia
155
Rep
9,084
Posts

Drives: BMW 135i CLA45 AMG MacanS
Join Date: Jul 2008
Location: Australia

iTrader: (0)

Mate that's really unfortunate. I can see BMW's point of view in this as well. If it were me I would take it back to the original shop and give them hell. I'd be prepared to take legal action if I had to.
__________________
Current: BMW 135i N54, Mercedes CLA45 AMG, Porsche Macan S Petrol
Past: Ninja 300 ABS, BMW E46
Best 1/4 Time: 2009 BMW 135i : 12.042 @ 119.970 MPH
Appreciate 0
      07-27-2012, 10:45 AM   #3
JYohay
Banned
24
Rep
2,011
Posts

Drives: 2011 X5
Join Date: Mar 2012
Location: NY

iTrader: (3)

ddi you make a formal appointment and get paper work, or did he just look at the bulbs as a side point.
Check your paperwork.
If there isnt anything on it then you would be fine.
Appreciate 0
      07-27-2012, 04:35 PM   #4
Maxicono
Private
Maxicono's Avatar
United_States
0
Rep
67
Posts

Drives: 2012 135i BSM/Coral Red
Join Date: Jan 2010
Location: S.I., NY

iTrader: (0)

Garage List
2012 BMW 135i  [0.00]
Send a message via AIM to Maxicono
Here's the receipt I received from my official service visit.

http://imgur.com/pdDQt

I feel like an idiot for not thinking to exchange the bulb.

What I thought I could do was file a claim through my insurance and claim a rock or something hit the headlight causing the condensation.

Any other suggestions?
__________________
2012 135i BSM w/ Coral Red & Glacier Silver Aluminum Trim
M-Sport, Nav, Heated Seats, Comfort Access
~Cp-e Towplate~Gloss Black Grilles~30% Tint Around~50% Windshield Tint~ AA Axleback
Appreciate 0
      07-27-2012, 06:13 PM   #5
MGallop
Major
MGallop's Avatar
No_Country
22
Rep
1,074
Posts

Drives: 12' 135i
Join Date: Feb 2011
Location: San Jose, California

iTrader: (1)

Garage List
2012 BMW 135i  [5.00]
you should have spent the 5 minutes to install them yourself... If you cant install these lights then you should be driving a prius
__________________

Matthew Gallop: '12 N55 Mods: JB4 Flex ISO | iCarbon DP | VRSF 5" FMIC | BMS Intake | ER Charge Pipe | Race Axleback | ST Coils | Alufelgen CS7's | iCarbon 3 fin Diffuser |
Blackline LCI | CarbonFiber Spoiler | Orion v4 AE's | 30% tint | red+blk roundels | Cyba Scoops | H-Style front Lip | WeissLicht LED Smoked Sidemarkers | Matte Grills | Coded |
Appreciate 0
      07-27-2012, 08:19 PM   #6
Maxicono
Private
Maxicono's Avatar
United_States
0
Rep
67
Posts

Drives: 2012 135i BSM/Coral Red
Join Date: Jan 2010
Location: S.I., NY

iTrader: (0)

Garage List
2012 BMW 135i  [0.00]
Send a message via AIM to Maxicono
Quote:
Originally Posted by PADLOCK
you should have spent the 5 minutes to install them yourself... If you cant install these lights then you should be driving a prius
Hey buddy: I'm perfectly competent and smart enough to install the lights. The problem that I and about every other person installing these lights encounter is the fact that you don't know where to place the ballast in the headlight housing. Many people have complained about the passenger side headlight cover and how to ensure a proper seal. Leave your snarkiness at the door. All because I'm having a problem and looked to seek help on a forum. Unbelievable.
__________________
2012 135i BSM w/ Coral Red & Glacier Silver Aluminum Trim
M-Sport, Nav, Heated Seats, Comfort Access
~Cp-e Towplate~Gloss Black Grilles~30% Tint Around~50% Windshield Tint~ AA Axleback
Appreciate 0
      07-27-2012, 08:42 PM   #7
Adam135
Captain
United_States
28
Rep
950
Posts

Drives: 2009 135i
Join Date: Oct 2011
Location: USA

iTrader: (2)

Where's the best place to put the ballasts anyway?
Appreciate 0
      07-27-2012, 09:13 PM   #8
ken1137
Brigadier General
ken1137's Avatar
United_States
44
Rep
3,700
Posts

Drives: a slow 2009 e90 335i
Join Date: Jun 2011
Location: Chicago

iTrader: (7)

Garage List
2009 e90 335i  [3.20]
Sorry for your troubles. My suggestion...headlights pop up on eBay once and a while so check regularly. The last time I looked a right and left (sold individually) were $400 each. Used, but well below the $1200 to $2000 it would cost for BMW to order and install. GL.
__________________

BMWCCA member
Appreciate 0
      07-28-2012, 12:10 AM   #9
Maxicono
Private
Maxicono's Avatar
United_States
0
Rep
67
Posts

Drives: 2012 135i BSM/Coral Red
Join Date: Jan 2010
Location: S.I., NY

iTrader: (0)

Garage List
2012 BMW 135i  [0.00]
Send a message via AIM to Maxicono
Look at post #42 for proper placement in this link: http://www.1addicts.com/forums/showt...el+eyes&page=2
__________________
2012 135i BSM w/ Coral Red & Glacier Silver Aluminum Trim
M-Sport, Nav, Heated Seats, Comfort Access
~Cp-e Towplate~Gloss Black Grilles~30% Tint Around~50% Windshield Tint~ AA Axleback
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 06:37 AM.




1addicts
1addicts
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST