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      10-15-2012, 11:24 PM   #23
dskjl
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Quote:
Originally Posted by Pelicanglider View Post
Made the trip to the dealer today with service bulletin in hand...they hardly looked at before dismissing me and my car. Oh yea! NOW I remember why I hate going to the dealer! They are not paying for the repair, are they? Why would they refuse? What is their motivation? Anyway, my car is MY car and I'll repair the hole. Now I have the service bulletin and the repair procedure.
sorry to hear about your dealer issue, mine pushed back on the first attempt but stepped up when I pressed harder and discussed with them the value of goodwill and the my concerns about escalating matters. The conversation really only took a few minutes and they agreed to take care of it as a matter of goodwill.

Best of luck.
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      10-16-2012, 07:52 AM   #24
Pelicanglider
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Thanks for the good wishes. It's disappointing, but not surprising. They said it was because I'm out of the warranty period and that's what I expected. I'll think about buying a new top in a few months and maybe do the installation myself. I like knowing as much as I can about my car.
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      10-16-2012, 06:59 PM   #25
Duttch
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How long did it take to get the new top mounted.
Just curious.
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      10-17-2012, 06:40 AM   #26
JimD
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The local dealer did my second new one in a day. I dropped it off and picked up a loaner early in the morning and they had it done by quitting time that day. I picked it up the following morning. I think I dropped it off as I was headed out of town for the first replacement so I don't know how long that took.

Jim
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      10-17-2012, 10:42 AM   #27
Duttch
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wow, i quess my dealer ordered the wrong parts.
Mine is in for two weeks already.
Do not complain yet got a nice 2013 5 serie loaner car.
But with this nice weather over here is miss him a little bit.

thanks for the info.
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