|
|
|
08-31-2015, 04:22 PM | #1 |
///Mmmmmmm
71
Rep 172
Posts
Drives: e82 135i/6; e36 M3 2/5
Join Date: May 2015
Location: Chicago
|
Who is still being denied Turbo Replacement?
Who is currently being denied 100% coverage on their N54 turbos from the Wastegate Rattle issue (and is under 82k miles)?
So a few weeks after I bought my 135i I started to hear the infamous rattle from the Turbos. To refresh people on the issue (especially new owners), it only happens on deceleration below 3k and revving of engine in neutral. There was a lawsuit back in 2010 (Case No. CV10-2257 SI under Kershaw, Cutter and Ratinoff, LLC) regarding this and the fuel pump. A settlement was reached and all US N54 cars would be covered 100% up to 82k miles for the turbos. I reached out to some local dealers but my VIN number does not come up under the Service Bulletin for this issue (old July 2012 SIB attached and similar to the new updated versions). They were clueless to what was wrong. One dealer flat out denied to look into it. Another said they would have to take out the turbos for inspection and charge me over $2k if BMW wouldn't cover the work. The third dealer was a lot more helpful. They just turned the car on and revved the engine in neutral to hear the damn rattle. They said I had to call BMW NA to find out why my VIN wasn't covered. My case manager had no idea but said they would send out a rep to personally inspect it. The rep concurred with the dealer but said they would only cover 60% of the parts and labor and have me pay the rest (which came out to around $3k). Of course I could not afford this and I said no. I called my rep back leaving messages every other day with no response. I called NA back today speaking with another rep and told my story. He had to leave a message for my original rep to call me back. Thankfully she called back. I explained what's going on and said I can't afford this and need BMW's assistance. She said there is nothing more they can do and should accept their gracious offer. I asked again why my VIN was not on the list. She didn't know. I told her I have a legal right to know (based on information from another owner that had the same issue). She again said she did not know why. Maybe it had to do with my production date. Not sure though. This is BS as my car is a 2008 with only 65k miles (now 69k after initial dealer inquiry). Sure they can accept and deny anyone they want, but here's my real question: If they were sued and a settlement was reached where they are supposed to cover ALL US affected N54 cars under 82k miles, wouldn't they be not following terms of the lawsuit settlement and in legal trouble of some kind? Anyone else have similar issues? Any resolutions? I have just about had it with NA on this problem and want to get this figured out for not only myself but others out there.
__________________
2008 e82 135i Coupe 6 Speed ///M Sport, Sedona Red over Black 1996 e36 ///M3 Coupe 5 Speed Cosmos Black over Black |
08-31-2015, 04:36 PM | #2 |
European Editor
10512
Rep 22,992
Posts |
Maybe these SIB's will help?
__________________
|
Appreciate
0
|
08-31-2015, 04:46 PM | #3 |
Lieutenant
33
Rep 419
Posts |
I had 0 issues. They said it's a $159 inspection fee if it's not the wastegates making the noise I claimed they were, but I called my SA the next say and she said "Yeah, you're getting new turbos. We'll order parts and it'll take a few days, so I'll call you early next week". Got the car back a day early and had no issues or hassle having them covered. I have a 2008 with a 2/2008 build date if I remember right.
Edit: Because they were so good, I'll post their name - Ridgefield BMW in CT |
Appreciate
1
|
08-31-2015, 05:56 PM | #4 |
///Mmmmmmm
71
Rep 172
Posts
Drives: e82 135i/6; e36 M3 2/5
Join Date: May 2015
Location: Chicago
|
I also have the June/July 2012 SIB. Doesn't do anything with NA unfortunately. All they care about is the VIN number no coming up. Just looking for an excuse to not pay for all my work.
__________________
2008 e82 135i Coupe 6 Speed ///M Sport, Sedona Red over Black 1996 e36 ///M3 Coupe 5 Speed Cosmos Black over Black |
Appreciate
0
|
09-01-2015, 05:38 AM | #5 | |
European Editor
10512
Rep 22,992
Posts |
Quote:
I don't know what the "shop time" is for replacing both turbos... but lets say that the COD rate is 12 hours(times their shop hourly rate) and BMW NA will only pay 5 hours. Offer to pickup the rest. Its most likely that the dealer(and the tech) doesn't want to loose their A$$ on doing a shit job. BUT if they can get some money to make this job not so bitter... they just might agree to doing it! I know in a perfect world they should just do it, no questions asked. But then again in a perfect world BMW NA should force them to repair your car for free. Or better yet... make friends with one of the techs at the dealer and ask what he can do for your case. Otherwise... you will have to go to an independent shop and pay for the entire bill. Each turbo runs about $1,100 but you could also just have them rebuilt. A friend of mine over here in Germany just did this, they rebuilt is (wastegates only) for 250 euros per. Of course he did pay a shop 1,200 euros in labor to R&R them(labor). Most shops over here charge 120 euros per hour. Years ago places like Turbo Performance Center in MD(Mike Levitas) made a killing upgrading turbochargers for all types of cars. Good Luck, Dackel
__________________
|
|
Appreciate
0
|
09-01-2015, 12:02 PM | #6 | |
///Mmmmmmm
71
Rep 172
Posts
Drives: e82 135i/6; e36 M3 2/5
Join Date: May 2015
Location: Chicago
|
Quote:
__________________
2008 e82 135i Coupe 6 Speed ///M Sport, Sedona Red over Black 1996 e36 ///M3 Coupe 5 Speed Cosmos Black over Black |
|
Appreciate
1
|
09-01-2015, 07:02 PM | #7 |
1Addict
3202
Rep 7,860
Posts |
If you can't get BMWNA to pay for it through warranty, wait for Pure to release their N54 turbos. Don't pay retail plus labor for a turbo install with wastegates that will just fail again in time.
__________________
|
Appreciate
0
|
09-01-2015, 07:19 PM | #8 | |
European Editor
10512
Rep 22,992
Posts |
Quote:
old turbos out on the bench... old... new... (note new WG valve weight)
__________________
|
|
Appreciate
0
|
09-01-2015, 08:37 PM | #9 |
Private
11
Rep 88
Posts |
Just curious because I think I'm going to be taking mine in for the wastegate/turbo problem. Would having JB4 installed cause them to deny it? Or do they not check that? I could always uninstall before bringing it in.
|
Appreciate
0
|
09-01-2015, 08:53 PM | #10 |
1Addict
3202
Rep 7,860
Posts |
Just uninstall it.
__________________
|
Appreciate
0
|
09-01-2015, 08:56 PM | #11 | |
1Addict
3202
Rep 7,860
Posts |
Quote:
__________________
|
|
Appreciate
0
|
09-02-2015, 02:11 PM | #12 | |
///Mmmmmmm
71
Rep 172
Posts
Drives: e82 135i/6; e36 M3 2/5
Join Date: May 2015
Location: Chicago
|
Quote:
It is explicitly mentioned in the Service Builtin: "The terms of the original New Vehicle/SAV Limited Warranty and applicable emissions warranty still apply. BMW NA will not provide warranty coverage to any Settlement Class Member’s vehicle containing modifications or alterations to the turbocharger or its wastegates (software, hardware or otherwise), or evidencing other conditions not normally covered under the original New Vehicle/SAV Limited Warranty or applicable emissions warranty. Modifications excluded from warranty coverage include any aftermarket parts that affect the turbocharger system, or if there are other conditions that would normally exclude it from warranty coverage."
__________________
2008 e82 135i Coupe 6 Speed ///M Sport, Sedona Red over Black 1996 e36 ///M3 Coupe 5 Speed Cosmos Black over Black |
|
Appreciate
0
|
09-03-2015, 04:36 AM | #13 | |
European Editor
10512
Rep 22,992
Posts |
Quote:
My buddy says his car no longer sounds like a rattle snake when he drives it! Plus the engine seems to pull much harder now(better WG sealing now). Dackel
__________________
|
|
Appreciate
1
|
09-03-2015, 07:24 PM | #14 | |
1Addict
3202
Rep 7,860
Posts |
Quote:
__________________
|
|
Appreciate
1
|
09-04-2015, 02:05 PM | #15 | |
Something Danger Zone
41
Rep 257
Posts |
Quote:
|
|
Appreciate
0
|
09-05-2015, 02:49 PM | #16 | |
Captain
152
Rep 984
Posts |
Quote:
__________________
2004E46M36MTCBCinn 'Clubsport'
|
|
Appreciate
0
|
09-06-2015, 10:22 PM | #17 |
The One
10
Rep 61
Posts
Drives: 2008 m135i coupe sport package
Join Date: Nov 2010
Location: Traverse City, Michigan
|
failing turbos
My turbos have a rattle on occasion, but my Cobb Accessport detected several error codes at the track when it went into limp mode. The error codes pointed to failing wastegates. lack of turbo pressure and possible Fuel pressure. I took off my afe cold air intake, my aa charge pipe with BOV, and my Accessport.
The dealer denied the new turbos based on the required specs from BMW to prove there was a continuous rattle 6 times in a row, and proof of failure. I wish I was as lucky as the guy in CT. Maybe I'll take it to a new dealer!
__________________
2008 135i coupe w/Sport Package, aFe cold air, TC Kline DA suspension/Camber plates. AA Charge pipe/BOV, cat-less Downpipes, and AA FMIC. SuperSprint mid-pipes, Cobb V3 AP, and Corsa muffler, Wavetrac LSD, M3 contol arms and bushings + RSFB, Rear Toe-control arms, Front and rear H&R sway bars, shock tower brace, Hawk track pads, Michelin Pilot Super Sports. Enkei wheels.
|
Appreciate
0
|
09-10-2015, 05:27 PM | #18 |
///Mmmmmmm
71
Rep 172
Posts
Drives: e82 135i/6; e36 M3 2/5
Join Date: May 2015
Location: Chicago
|
So, I heard back from NA and they contacted the local field rep who went to see my car at the dealer. They said there was a "miscommunication" and they originally offered to take care of 30% (when my dealer told me 60%) and now they will take care of 50%. I told them thank you for the information. I am now contacting the law firm that originally handled the litigation and settlement of the suit against BMW. Hopefully they will have some options.
__________________
2008 e82 135i Coupe 6 Speed ///M Sport, Sedona Red over Black 1996 e36 ///M3 Coupe 5 Speed Cosmos Black over Black |
Appreciate
0
|
09-19-2015, 10:14 PM | #19 |
The One
10
Rep 61
Posts
Drives: 2008 m135i coupe sport package
Join Date: Nov 2010
Location: Traverse City, Michigan
|
Turbo failure or something else
I just took my car to a ProTuner to have it checked and possibly put in a custom tune on my Cobb Accessport. I previously thought I was having problems with my Turbos, but it turned out it was a few other things causing the problems and error codes.
1- my new downpipes were installed to where the bolt was preventing the wastegate on one turbo to not close. 2 - the mechanic who installed the downpipe also removed the vaccuum pods but that prevented the turbos from building full boost! 3 - my Low Pressure fuel pump is not delivering enough fuel on pressure during demands of full acceleration. I need a new one. 4 - I also will be replacing my Spark plugs and Coils because of mis-fires and plug blow-outs on high turbo pressure. 5 - Also will be upgrading to the newer style Fuel Injectors. With 2 of the above repairs already completed, I am getting MUCH better turbo performance, and hopefully with the other repairs/upgrades, my engine will be able to sustain the increase boost pressure the Custom tune will give me. Hoping to get up to 400 HP!
__________________
2008 135i coupe w/Sport Package, aFe cold air, TC Kline DA suspension/Camber plates. AA Charge pipe/BOV, cat-less Downpipes, and AA FMIC. SuperSprint mid-pipes, Cobb V3 AP, and Corsa muffler, Wavetrac LSD, M3 contol arms and bushings + RSFB, Rear Toe-control arms, Front and rear H&R sway bars, shock tower brace, Hawk track pads, Michelin Pilot Super Sports. Enkei wheels.
|
Appreciate
0
|
02-29-2016, 02:47 PM | #21 | |
Private
8
Rep 56
Posts |
Quote:
Thanks Joe |
|
Appreciate
0
|
02-29-2016, 03:16 PM | #22 | |
///Mmmmmmm
71
Rep 172
Posts
Drives: e82 135i/6; e36 M3 2/5
Join Date: May 2015
Location: Chicago
|
Quote:
__________________
2008 e82 135i Coupe 6 Speed ///M Sport, Sedona Red over Black 1996 e36 ///M3 Coupe 5 Speed Cosmos Black over Black |
|
Appreciate
0
|
Post Reply |
Bookmarks |
Thread Tools | Search this Thread |
|
|