UK dealer - tells me service pack for 1M is £1000

[BradleyA]

Originally Posted by kjmez

Dealer just called me to let me know they are chasing HQ up for a definitive answer on this. I searched and found this thread from months ago.
I am guessing those who got it for £400 have been lucky. Maybe they have changed their minds? Either way, I can't understand why they wouldn't just update the price list on the website/dealer documentation to help the customers.
http://www.1addicts.com/forums/showt...ce+Pack&page=2

I paid £400 for mine 6 weeks ago and have yet to receive the pack from BMW UK.

I have since got the dealer that sold me the car to send me written proof that I paid the £400 and exactly what is was for.

So if BMW pull any tricks I will have the required proof.

[biggles]

[QUOTE=BradleyA;10521007][QUOTE=kjmez;10520878]Dealer just called me to let me know they are chasing HQ up for a definitive answer on this. I searched and found this thread from months ago.
I am guessing those who got it for £400 have been lucky. Maybe they have changed their minds? Either way, I can't understand why they wouldn't just update the price list on the website/dealer documentation to help the customers.
[url]http://www.1addicts.com/forums/showthread.php?t=522593

[clived]

Call customer services. Ask them to confirm the amout with the 1 series product manager, James.

Bradley, what "pack" are you waiting for? All you shoud get is a card from your dealership and the fact you've got the pack marked on the cars history on the BMW computer system.

[BradleyA]

Originally Posted by clived

Call customer services. Ask them to confirm the amout with the 1 series product manager, James.

Bradley, what "pack" are you waiting for? All you shoud get is a card from your dealership and the fact you've got the pack marked on the cars history on the BMW computer system.

Pack was the word the dealer used, but card/pack whatever they have, i am still waiting for BMW UK so send me it.

[Denso]

Originally Posted by BradleyA

Pack was the word the dealer used, but card/pack whatever they have, i am still waiting for BMW UK so send me it.

Bradley, i got the service pack for £400 on mine as well. I was told that it was loaded onto the BMW computer system and thats it - job done. I didnt get a card or a pack or anything but i did ask them to show me that i had bought it and it is on my sales invoice too.

[as7920]

I have a service inclusive A5 card which is stored in my M folder in the glovebox.

[BradleyA]

Originally Posted by Denso

Bradley, i got the service pack for £400 on mine as well. I was told that it was loaded onto the BMW computer system and thats it - job done. I didnt get a card or a pack or anything but i did ask them to show me that i had bought it and it is on my sales invoice too.

Sounds good to me, i guess time will tell when it goes in for it next service and if they try and charge me

[kjmez]

Good news email from the dealer - after about 5 days discussion:

"I’m sorry for the confusion about the service pack. Although our ordering system shows it as £1000, I have had confirmation from BMW that the Service Inclusive pack is £400 if bought at the time of registration (or within 60 days of first registration).

Would you like us to add it to your order at a cost of £400?"

Thank you forum. £600 in the pocket. First drink is on me. Still not tempted by iDrive though! :-)

[Shost]

My chap was "looking at the 2010 pricelist"... Alright, whatever you say... took him a month.

Get the iDrive, you'll need it to distract you during the running in period. Also worth it for the spoken news function buried in the Online Portal. Hours of fun.