Anyone heard from GTB Performance?

Yeineken · 05-05-2015, 11:32 AM

Ordered a part from them and tried to contact them for an estimate on how long it would take to come in. They haven't answered any emails and their phone goes straight to voicemail. About to dispute the charge and move to the next vendor. Anyone heard from them or ordered anything recently before I do?

mike@x-ph.com · 05-05-2015, 08:47 PM

Quote:

Originally Posted by Yeineken

Ordered a part from them and tried to contact them for an estimate on how long it would take to come in. They haven't answered any emails and their phone goes straight to voicemail. About to dispute the charge and move to the next vendor. Anyone heard from them or ordered anything recently before I do?

When did you make the order and when was your first email?

Yeineken · 05-06-2015, 10:16 AM

Quote:

Originally Posted by mike@x-ph.com

Quote:

Originally Posted by Yeineken

Ordered a part from them and tried to contact them for an estimate on how long it would take to come in. They haven't answered any emails and their phone goes straight to voicemail. About to dispute the charge and move to the next vendor. Anyone heard from them or ordered anything recently before I do?

When did you make the order and when was your first email?

May 1st. Finally got in contact. They were having some website issues. Rich there got me squared away. Good customer service as well.

lazyd0c · 05-07-2015, 02:38 AM

I ordered my kw coils with them last year.

+1 for customer service!

05-05-2015, 11:32 AM	#1
Yeineken Colonel 1299 Rep 2,093 Posts Drives: '11 135i M Sport Join Date: Dec 2013 Location: Delmarva Peninsula iTrader: (3) Garage List '11 135i [8.20] '16 Ford Hatchback [0.00] '15 X5 [10.00]	Anyone heard from GTB Performance? Ordered a part from them and tried to contact them for an estimate on how long it would take to come in. They haven't answered any emails and their phone goes straight to voicemail. About to dispute the charge and move to the next vendor. Anyone heard from them or ordered anything recently before I do? __________________ Pyrat Clone
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05-07-2015, 02:38 AM	#4
lazyd0c Second Lieutenant 38 Rep 264 Posts Drives: '22 G06/ '17 f87 6MT Join Date: Oct 2012 Location: Palm Desert, CA iTrader: (1)	I ordered my kw coils with them last year. +1 for customer service! __________________ IG - hype_md '17 f87 '13 e82 (retired)
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