BMW servicing drive

Jb1707 · 07-18-2014, 09:15 PM

Just a quick question:

When you drop off your car to BMW for scheduled servicing is it routine that they take your car for a spin "to check levels"? It was a 10km circuit which according to the servicing department is their standard circuit.

Had my car serviced at Doncaster BMW.

Superdaws · 07-19-2014, 01:49 AM

As your probably aware, it takes a minute or 2 for oil levels to show on the computer, but 10km is a farce IMO. 10km "standard run" sounds like a test drive.... Most servicing places would just start the engine and let it idle for a min or 2 then check it and be done. BMW "extra care" i guess.

Zuzu · 07-19-2014, 02:04 AM

I have always left strict instructions with my SA, that my car can never be taken on a test drive, without me being present..
And it's always been adhered too..

Jb1707 · 07-19-2014, 08:23 AM

Quote:

Originally Posted by Superdaws

As your probably aware, it takes a minute or 2 for oil levels to show on the computer, but 10km is a farce IMO. 10km "standard run" sounds like a test drive.... Most servicing places would just start the engine and let it idle for a min or 2 then check it and be done. BMW "extra care" i guess.

I thought so too. Plus I requested an oil change with the service anyway and you don't need bloody 10km to make sure the levels are right.

Jb1707 · 07-19-2014, 08:26 AM

Quote:

Originally Posted by Zuzu

I have always left strict instructions with my SA, that my car can never be taken on a test drive, without me being present..
And it's always been adhered too..

That's what I'm going to do from now on. I've already learned the hard way not to get them to wash the car, now another thing to tell them not to do.

Too many servicing horror stories. This is a minor issue but it still annoys me that they just can't just provide honest professional service rather than spouting some BS about standard diagnostic service loops when there's no diagnosis required.

I think I might write a letter.

Kiwi Peter · 07-20-2014, 05:37 AM

Thats a worry 10km is a long time away from the shop, who drove the car ? i think i would want to know.
Unless they were trying to find a noise or rattle in the car there is no reason to drive the car that distance.
If any of my staff were seen joy riding they would be goneskey

Nugget · 07-20-2014, 10:47 PM

I insist they do a skid.

07-18-2014, 09:15 PM	#1
Jb1707 New Member 3 Rep 29 Posts Drives: 1M, IXM60, M3, Hur Perf, GT4rs Join Date: Jul 2013 Location: Aus iTrader: (0)	BMW servicing drive Just a quick question: When you drop off your car to BMW for scheduled servicing is it routine that they take your car for a spin "to check levels"? It was a 10km circuit which according to the servicing department is their standard circuit. Had my car serviced at Doncaster BMW.
	Appreciate 0 Tweet Quote

07-19-2014, 01:49 AM	#2
Superdaws Lieutenant 114 Rep 537 Posts Drives: 2020 F87 BSM M2C Join Date: Oct 2009 Location: Melbourne, Australia iTrader: (0)	As your probably aware, it takes a minute or 2 for oil levels to show on the computer, but 10km is a farce IMO. 10km "standard run" sounds like a test drive.... Most servicing places would just start the engine and let it idle for a min or 2 then check it and be done. BMW "extra care" i guess. __________________ 2020 MY21 BMW M2 Competition 6MT \| Black Sapphire OLD 2010 BMW 135i M Sport 6MT \| Le Mans Blue 2016 BMW F15 X5 30D \| Sapphire Black \| Black Leather
	Appreciate 0 Quote

07-19-2014, 02:04 AM	#3
Zuzu Major General 2816 Rep 7,637 Posts Drives: M2C HS 6MT Join Date: Mar 2008 Location: Sydney Australia iTrader: (0)	I have always left strict instructions with my SA, that my car can never be taken on a test drive, without me being present.. And it's always been adhered too..
	Appreciate 0 Quote

07-20-2014, 05:37 AM	#6
Kiwi Peter 161 Rep 1,460 Posts Drives: E92 M3 2012 Edition 500 Join Date: May 2011 Location: Cambridge, New Zealand iTrader: (0)	Thats a worry 10km is a long time away from the shop, who drove the car ? i think i would want to know. Unless they were trying to find a noise or rattle in the car there is no reason to drive the car that distance. If any of my staff were seen joy riding they would be goneskey
	Appreciate 0 Quote

07-20-2014, 10:47 PM	#7
Nugget Colonel 650 Rep 2,601 Posts Drives: G81 M3 Touring, GR Supra GTS Join Date: Jan 2012 Location: Perth iTrader: (2) Garage List 2011 BMW 135i [10.00]	I insist they do a skid.
	Appreciate 1 Quote