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      04-12-2015, 09:38 AM   #1
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Hit pothole and the car went into safe mode

As the title states I hit a pothole and all the lights went off on the dashboard and my car went into safe mode. I had to get towed and with my luck the nearest auto shop open was BMW of Ridgefield in CT. They were not able to work on my car since the service department was closed for the day. I was told that a SA will call me tomorrow. What should I expect to hear from the dealer?
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      04-12-2015, 10:45 AM   #2
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If the car was all ok before the pothole.. I would guess its possibly a abs sensor thats either become dislodged or broken.. typically a cheap part to replace.
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      04-12-2015, 10:55 AM   #3
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Quote:
Originally Posted by Tinsta
If the car was all ok before the pothole.. I would guess its possibly a abs sensor thats either become dislodged or broken.. typically a cheap part to replace.
The car was fine prior to me hitting the pothole. I just hope that's all it its.
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      04-12-2015, 01:56 PM   #4
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This is not the right forum for this post/thread.

For the DSC error I would also guess a wheel speed (ABS) sensor. They're not too hard to replace not hugely expensive.

No idea on the passenger restraint system error, though.
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      04-12-2015, 02:06 PM   #5
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Im not sure but I know BMW of Ridgefield is an amazing dealer so your car is in good hands.
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      04-13-2015, 03:25 PM   #6
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Any updates?
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      04-13-2015, 03:33 PM   #7
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Quote:
Originally Posted by inFamousKicks
Any updates?
Just called the SA and left him a message. Hopefully he will all back with some good news
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      04-14-2015, 02:05 PM   #8
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Ok, so this is what I got back from the dealer. SMH Action Plan.pdf

What are your thoughts?
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      04-14-2015, 02:21 PM   #9
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HOLY SHEET. If im reading this right they are charging you 612.36 to diagnose the problems? WTF SMH.

My opionon/ 2 cents
1. get after market wheels or a used set of stock wheels, preferably the latter with tires to save you $$ in mean time.
2. Take the car to an independent shop. now that it runs and have them check the oil leak, and strut towers.
3. Every line item looks like it costs 2X what you would pay at a decent mechanic. Even my BMW of austin Dealer only charges 199 for an alignment 320 is a total rip off.
4. Take the Procede off and invest in Cobb or JB4 down the line.

There is not a chance in hell id have it repaired there for 8 grand. id give them the double middle finger..
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      04-14-2015, 03:02 PM   #10
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Quote:
Originally Posted by 135TX View Post
HOLY SHEET. If im reading this right they are charging you 612.36 to diagnose the problems? WTF SMH.

My opionon/ 2 cents
1. get after market wheels or a used set of stock wheels, preferably the latter with tires to save you $$ in mean time.
2. Take the car to an independent shop. now that it runs and have them check the oil leak, and strut towers.
3. Every line item looks like it costs 2X what you would pay at a decent mechanic. Even my BMW of austin Dealer only charges 199 for an alignment 320 is a total rip off.
4. Take the Procede off and invest in Cobb or JB4 down the line.

There is not a chance in hell id have it repaired there for 8 grand. id give them the double middle finger..
I'm just lost for words, I'm going to pick my car up even if I have to tow it myself......
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      04-14-2015, 03:09 PM   #11
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Scammers. This is why I probably won't buy a BMW ever again.
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      04-14-2015, 03:20 PM   #12
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hahaha over $900 for a OFHG... smh
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      04-14-2015, 04:38 PM   #13
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Quote:
Originally Posted by Covo_F22 View Post
Im not sure but I know BMW of Ridgefield is an amazingly expensive dealer so your car is in good hands.
fixed.


OP. Get your car and put some miles between you and those people.
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      04-16-2015, 09:33 PM   #14
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Haha "found an aftermarket tuner plugged into the ECU, removed it from the ECU without consulting the owner first and the car now drives fine, that must have been the issue" Man these places. Never thought I'd say this, but I'm glad I bought mine out of warranty.
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      04-16-2015, 10:06 PM   #15
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As I'm reading further that was really shitty of them to just disconnect the Procede (or Preceed if you're a "professional") without even talking to you about it. At least you got a "World Class Inspection"

Just to make it easily searchable in Google... BMW of Ridgefield 746 Danbury Road Ridgefield, CT ● (203) 438-0471, is trying to charge you $418.90 for 1 tire, $515.25 for 1 wheel, they disconnected your tuner without asking, they charge $319.60 for an alignment, $560 for just diagnosing the problem, PLUS toss in services you don't currently need.
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Last edited by loesch; 04-16-2015 at 10:23 PM..
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      04-17-2015, 08:35 AM   #16
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So I picked up my on Wednesday and the car is running great. All they did to the car was the battery cable recall witch was the cause of my troubles. So if you are due to get the recall done I suggest that you get it done ASAP. The other things they did was remove my Procede, rewired and reset my ECU . They also did the brake fluid flush (FOR FREE) and charged me for an hours worth of diagnostic. I'm taking the car to the shop this weekend to straighten out the strut tower and replace the upper strut mounts. Any suggestions on witch strut mounts I should get?
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      04-17-2015, 08:54 AM   #17
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this wasnt by chance on 84 in CT just after the HOV lane ends...was it...?
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      04-17-2015, 08:55 AM   #18
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pot holes are road hazards, drivers at fault. they may help you out tho, insurance wont help however
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      04-17-2015, 09:19 AM   #19
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Anyone who has mangled strut tower areas, you can find reinforcement plates that go underneath. And you may want to sandwich them with a strut tower bar from the top side - you may need M3 nuts that are longer to get everything to bolt back up. I'm at work, but let me know if you need more info and I can reply back later.
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      04-17-2015, 10:57 AM   #20
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Quote:
Originally Posted by Twhill19 View Post
this wasnt by chance on 84 in CT just after the HOV lane ends...was it...?
That's exactly where it happened?
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      04-17-2015, 10:59 AM   #21
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Quote:
Originally Posted by awns729 View Post
Anyone who has mangled strut tower areas, you can find reinforcement plates that go underneath. And you may want to sandwich them with a strut tower bar from the top side - you may need M3 nuts that are longer to get everything to bolt back up. I'm at work, but let me know if you need more info and I can reply back later.
Yes, I would need more info so when you have a chance please reach out to me. i will PM you my contact info... Thanks!
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      04-17-2015, 11:16 AM   #22
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Quote:
Originally Posted by LYCANtreo View Post
Yes, I would need more info so when you have a chance please reach out to me. i will PM you my contact info... Thanks!
Oh hey Jose, didn't notice you're the OP - remember, we met about those run flat tires a while back, so my # is probably in your PMs if you need. Start here: http://www.1addicts.com/forums/showthread.php?t=836231 I bought the bimmerworld ones and a cusco strut tower bar (but you should go for the 1M bar if you can find it since it wraps full-circle around the strut areas - the cusco doesn't, either way you'll be ok).

You'll need extended lugs most likely (off an 1M/M3 I think) to get both the reinforcement plate and the strut tower bar to bolt on to the strut mount bolts (which are probably mangled as well). This is because the stock nuts are too short and won't grab onto the strut mount bolts enough. At least they were for my vert.

Oh, and I ordered OEM strut mounts from getbmwparts, bolts were attached.

The Shop in Norwalk, CT did the work for me.
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